Contact
Corrections, questions, and review requests are all welcome, and all go to the same address.
What to send
Corrections. If a policy we quoted has changed, or a page states something inaccurate, tell us which page and what is wrong. We correct visibly with a dated note rather than silently rewriting the text. This is the fastest way to help us improve.
Questions. If a guide left something unclear, or you want to know which document we would look at to settle a specific question, write and we will tell you — including when the honest answer is that the vendor's own documentation does not settle it.
Review requests. We cover privacy tools across five categories: VPNs, password managers, encrypted email, ad and tracker blockers, and antivirus. Requests for specific products are welcome. We do not accept payment to cover a product, and coverage is decided by the editorial criteria on the Editorial Policy page.
Vendor inquiries. We are not a press outlet and do not run sponsored placements, guest posts, or paid reviews. Vendors with a factual correction to make are welcome to write. Vendors with a commercial proposal are welcome to use our affiliate program on the usual terms.
Response time
We aim to reply within two business days. If you wrote about a correction, we will confirm receipt even if the full reply takes longer.
What we cannot do
We cannot give legal advice, run a diagnostic on your device, or recommend a configuration for your specific network without knowing your situation. For those, a qualified professional or your own documentation review is the right route.